Terms & Conditions

These Terms & Conditions govern use of orqentpartners.com and the informational content and booking tools on it. By using the site you agree to them; if you do not agree, do not use the site.

Services delivered to clients are governed by a separate written services agreement, and where that agreement conflicts with these terms, that agreement controls.

Orqent Partners builds AI chat agents, AI voice agents, appointment booking systems, automation and workflow automation, and CRM and platform integrations for businesses, with a current focus on law firms, real estate, medical and healthcare clinics and surgery centers, insurance, and home services.

You may view and use the site for lawful purposes related to evaluating or engaging our services.

You may not use the site in violation of any law; attempt to gain unauthorized access to the site or its systems; interfere with or disrupt the site; scrape, harvest, or carry out automated data collection without written permission; use the site to transmit malware or harmful code; reverse engineer any part of the site; or misrepresent your identity or affiliation.

Booking through the site requests a scheduled conversation. It creates no obligation on either side to enter into a services agreement.

You must provide accurate contact details. We may contact you at the email address and phone number given in order to confirm, reschedule, or follow up on the call. Either party may reschedule or cancel.

Content on this site and information given during a discovery call is general and informational. It is not legal, medical, insurance, financial, tax, or other professional advice, and it does not create a professional relationship of any kind.

Our clients include regulated businesses, and nothing on this site should be relied on as advice in a regulated field. Consult a qualified professional in the relevant field before acting on anything you read here.

We describe what our systems do, not outcomes they will produce. Results depend on the business, its market, the quality of the underlying content and systems, and how the client operates alongside what we build. We make no representation or warranty that any particular result, level of performance, or business outcome will be achieved.

No pricing is published on this site. Any pricing is provided in a written proposal or agreement after scoping, is specific to that engagement, and is valid for the period stated in it. Nothing on this site is an offer capable of acceptance.

All content on this site — text, layout, graphics, the Orqent Partners name, the logo, and the overall design — is owned by Orqent Partners or its licensors and protected by intellectual property laws. It may not be copied, reproduced, republished, distributed, or used to create derivative works without prior written permission. Limited personal, non-commercial viewing and printing is permitted.

Ownership of deliverables produced under a client engagement is governed by the services agreement for that engagement.

The site uses and links to third-party services, including scheduling and form tools. Those services have their own terms and privacy policies and we are not responsible for their availability, content, or practices.

We aim to keep the site available but do not guarantee uninterrupted or error-free access. We may modify, suspend, or discontinue any part of the site at any time without notice.

The site and its content are provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

To the maximum extent permitted by law, Orqent Partners and its officers, employees, and contractors are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from use of or inability to use the site, however caused.

Our total aggregate liability arising out of or relating to the site is limited to one hundred US dollars (USD 100). Some jurisdictions do not allow these limitations, so parts of this section may not apply to you.

You agree to indemnify and hold Orqent Partners harmless from claims, damages, losses, liabilities, and expenses, including reasonable legal fees, arising out of your use of the site or your breach of these terms.

Use of the site is also governed by our Privacy Policy, which is incorporated into these terms by reference.

These terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-laws principles.

The parties submit to the exclusive jurisdiction of the state and federal courts located in Duval County, Florida, and agree that any dispute will be brought individually and not as part of a class or representative action.

We may revise these terms at any time. The revised version takes effect when posted and the "Last updated" date will change. Continued use of the site after a change means acceptance.

If a provision is held unenforceable, the rest remains in effect. These terms, together with the Privacy Policy, are the entire agreement regarding use of the site.

Questions about these terms: Contact@orqentpartners.com, or +1 (904) 621-2887.